Best B2B Travel Agency, Online B2B Travel Portal, White Label Solution for travel agents

Frequently asked questions (FAQ)

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  • 1.   How do I register to become a member of www.sahibjionline.com?
  • Become a member of sahibjionline.com is free of cost. Click on register option on the website, you will receive a unique login ID and password from Sahibji Travels & Tours Pvt Ltd.

  • 2.  Can I change my User Name and Password?
  • Each User Name has unique identity and cannot be change but yes you can change the password by clicking the change password under settings option of your own.

  • 3.   How Sahibjionline is different from other online Portal?
  • Sahibji online is the B2B portal who has almost all the functionality which generally require by an agent.

  • 4.   How can I sign in to Agent Login, if I forgot the password?
  • There is a option of Forgot password next to Sign in button on the Sahibjionline home page. Click on Forgot password, System will ask you the registered email ID. After enter all the information, you will receive a new password through Email.

  • 5.   What are the benefits to become a member of sahibjionline.com?
  • As you are valuable Sahibji Travels & Tours Pvt Ltd partner, you will get the discount on every sales of air tickets, Hotel reservations, Holiday Packages, Insurance, Car & Bus, Flight Coupons and other travel services.

  • 6.   Can I speak to Travel Consultant, If I require any help?
  • Yes, You can call at any time at our helpdesk number +91-11-45634563. We are providing round the clock service to our valuable partners.

  • 7.   Can I add my own service fee or mark ups?m?
  • Yes, you can add your own service fee or mark ups. After clicking on manage mark up option under settings.

  • 8.   How can I pay to purchase the travel production from sahibjionline Portal?
  • You can make a payment either through Credit card or through cheque / Demand Draft or Cash?

  • 9.   How do I know that my credit card information is safe?
  • Sahibjionline online is protected by SSL (Secured Socket Layer) technology by VeriSign, who are the leaders in the encrypted technology

  • 10.   I need to confirm my reservation before fly?
  • No, you don't. Only for Middle east sector, you have to take call to the airline for OK to Board Message.

  • 11.   How do I get E Ticket?
  • Sahibjionline provides you the ticket on the Portal.

  • 12.   How do I cancel the flights?
  • You have to put a request on the sahibjionline.com. There is a option of Service Request under the bookings button on the respective booking, You have to click on and put a remark in case of reissue etc.

  • 13.   Is there any cancellation policy set by the airline?
  • yes, it always different from airline to airline, classes to classes and fare basis to fare basis therefore we always suggest our valuable partners that the request should reach us at least two hours prior to NO SHOW.

  • 14.   What are the cancellation charges?
  • The cancellation charges depend on the airline, sector, class of booking, and time of cancellation.

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